All returns are currently on hold. Please hold your return until we are back up and running, we will extend the return window for any orders placed from March 2020 on.
JerseyStreetStore.com Return policy
108 Brookline Avenue
Boston, MA 02215
If you are not satisfied with the merchandise you received from JerseyStreetStore.com, we are more than happy to accept a return within 60 days of the original order. If you have an issue with an item that was shipped either incorrectly or was damaged in transit, please email us immediately so that we can better assist you with this issue.
Please allow up to 14 business days for returns to be processed. Shipping costs are non-refundable.
Unfortunately, we are unable to accept returns on the following items:
- Clearance or reduced merchandise
- Commemorative merchandise: playoff, postseason, championship, event specific
- Merchandise we no longer carry and/or merchandise of a player that has been traded or whose number has changed
- Bathing suits and underwear
- Merchandise that appears laundered, worn, and/or hats that have had the crown crushed
- Items that have been customized
We reserve the right to refuse any merchandise that may fall into the above categories
When sending items back, please include the following information:
- Name, address, original order number, and contact email address
- A note indicating the product you are returning and the reason for your return
- You are responsible for shipping the return back to us at your own cost
- We are not responsible for returns or shipments that are lost in transit, we suggest you insure and include tracking on all your shipments
- We will contact you via email if we have any issues or questions about your return via email
- If you need a specific item exchanged, we suggest you place a new order and send the original item back to us for a refund. JerseyStreetStore.com is an online only company and has no physical location for customers.